An F-shape Click Model for Information Retrieval on Multi-block Mobile Pages

Most click models focus on user behaviors towards a single list. However, with the development of user interface (UI) design, the layout of displayed items on a result page tends to be multi-block style instead of a single list, which requires different assumptions to model user behaviors more accurately. There exist click models for multi-block pages in desktop contexts, but they cannot be directly applied to mobile scenarios due to different interaction manners, result types and especially multi-block presentation styles. In particular, multi-block mobile pages can normally be decomposed into interleavings of basic vertical blocks and horizontal blocks, thus resulting in typically F-shape forms. To mitigate gaps between desktop and mobile contexts for multi-block pages, we conduct a user eye-tracking study, and identify users' sequential browsing, block skip and comparison patterns on F-shape pages. These findings lead to the design of a novel F-shape Click Model (FSCM), which serves as a general solution to multi-block mobile pages. Firstly, we construct a Directed Acyclic Graph (DAG) for each page, where each item is regarded as a vertex and each edge indicates the user's possible examination flow. Secondly, we propose DAG-structured GRUs and a comparison module to model users' sequential (sequential browsing, block skip) and non-sequential (comparison) behaviors respectively. Finally, we combine GRU states and comparison patterns to perform user click predictions. Experiments show that FSCM outperforms baseline models.